TERMS OF USE2018-12-05T14:40:45+00:00

CONDITIONS OF USE AND SALE

Your use of the Chocolats Geneviève Grandbois inc.(“Chocolats Geneviève Grandbois”) website at http://www.chocolatsgg.com (the “Site”) indicates that you accept these Conditions of Use and Sale (the “Conditions of Use and Sale”). The Site is the exclusive property of Chocolats Geneviève Grandbois.

 

In addition to the Conditions of Use and Sale, the Privacy Policy also applies to the use of the Site.

The Conditions of Use and Sale may be modified without notice; any modification becomes effective as soon as it is published on the Site. You are responsible to verify the updates made to the Conditions of Use and Sale. Your use of the Site after the Conditions of Use and Sale are updated will be considered as an acceptance of these modified Conditions of Use and Sale.

 

PRICE

The prices you pay for products you order are those appearing on the Site, and are subject to applicable taxes and shipping costs. All prices are in Canadian dollars.

Chocolats Geneviève Grandbois reserves the right to modify the price of products offered on the Site at any time, without notice. The prices on products displayed on the Site may differ from the prices on the same products in Chocolats Geneviève Grandbois locations or other points of sale.

Unless otherwise indicated, discount coupons and promotional offers cannot be used for purchased made on the Site.

 

PAYMENT

Orders made on the Site must be paid by VISA or MASTERCARD credit cards. Chocolats Geneviève Grandbois gift cards cannot be used to pay for purchases on the Site.

The price is payable in full and in one payment at the time the order is placed.

 

RIGHT TO REFUSE OR CANCEL YOUR ORDER

Chocolats Geneviève Grandbois may, at its sole and full discretion, refuse or cancel any order as well as limit the quantities ordered. Chocolats Geneviève Grandbois may also require additional information before processing your order. At any time after receiving your order, Chocolats Geneviève Grandbois reserves the right to accept, refuse or cancel it for any reason whatsoever. Chocolats Geneviève Grandbois may refuse or cancel an order for the following reasons, including, but not limited to:

• The product is no longer available or is out of stock.

• The billing information is incorrect.

• The order is flagged by our security systems as being unusual or likely to be fraudulent.

• We have reason to believe that you are a reseller

• In case of an error in wording, price or any other error contained in information available on the Website.

• Personalized products purchased contain a trademark belonging to a third party, or its content is considered inappropriate.

Chocolats Geneviève Grandbois agrees to refund any order cancelled after billing.

 

REFUNDS

No refunds will be granted on the products unless the products sold are defective or were not on your order. All defective products or those not ordered must be returned within 30 days after delivery along with the invoice.

For any defective products or those not ordered, Chocolats Geneviève Grandbois will refund the purchase price of the product as well as its portion of shipping costs (including taxes) when the returned products are received. The refund will be made to the credit card used to make the order. Defective products or those not ordered must be returned to: Chocolats Geneviève Grandbois, 5524 rue St-Patrick, bureau 211, Montréal (Qc) H4E 1A8

 

AVAILABILITY AND LIMITATIONS

Given the popularity of some of our products and supply constraints, Chocolats Geneviève Grandbois reserves the right to limit the quantity of products available for purchase. Product availability is subject to change without notice. All specials and promotions are limited to stock on hand.

 

PRODUCT PHOTOS AND/OR ILLUSTRATIONS

Some products may have an associated image or photo. Product images or photos are for reference or illustrative purposes only and may differ from the actual product. Due to differences in monitors, colours of products may also appear different to those shown on the site. The product assortments and selections, or the packaging and ribbons, may change without notice.The images on chocolatsfavoris.com are copyright protected and may not be used without Chocolats Geneviève Grandbois’ autorisation.

 

8. FORCE MAJEURE

Chocolats Geneviève Grandbois will not be liable for the non-performance, in whole or in part, of any of its obligations to you, nor for loss or damage that you may incur, if the non-performance, loss or damage results from a case of force majeure or from a circumstance beyond its control.

 

9. APPLICABLE LAW

These Conditions of Sale are governed by applicable Quebec and Canadian law and they must be interpreted according to these laws; any litigation must be submitted to a competent court in the judicial district of Quebec, Province of Quebec. If any provision of these Conditions of Sale is illegal, void or unenforceable, then that provision shall be deemed unwritten without restricting the scope of the other provisions.

The Conditions of Sale and any other legal notice or all other declarations appearing on the Site constitute the entirety of the agreement between you and Chocolats Geneviève Grandbois with respect to the use of the Site, including its content.

 

10. SITE CONTENTS

The Chocolats Geneviève Grandbois  name and logo are trademark of Chocolats Geneviève Grandbois. You may not copy, imitate, modify, reproduce, publish, display, distribute or use them in any way whatsoever, in whole or in part, without Chocolats Geneviève Grandbois’ prior written authorization. Furthermore, all the Site’s scripts, page headers, custom graphics and buttons are considered as part of Chocolats Geneviève Grandbois’ trademarks and its exclusive property.

 

Even though Chocolats Geneviève Grandbois strives to ensure the Site is always available, service interruptions may occur for a variety of reasons, including, but not limited to, planned maintenance operations or upgrades, emergency repairs or equipment or telecommunication breakdown. Chocolats Geneviève Grandbois also reserves the right to remove any part of the Site without notice, for any reason whatsoever.

 

11. WAIVER/LIMITATION OF LIABILITY

The Site, including the content and services it offers, is provided to you with no guarantee, whether express or implicit. Chocolats Geneviève Grandbois does not warrant that the functions offered on its site will be uninterrupted or be free of error, viruses or other nuisances or inconveniences. Chocolats Geneviève Grandbois can in no case or circumstance be held liable for direct or indirect damage resulting from the use of the Site, its content or services, or the inability to use them, even if Chocolats Geneviève Grandbois has been notified of the possibility for these damages.